Please make sure that you complete the Critical Incident Questionnaire in one sitting. You CANNOT save your answers and come back to them later. Please do not complete the CIQ if you suspect that there may interruptions to your power supply. This will mean that you will have to start at the beginning when the power comes back on.

With each competency, you are provided with a competency definition. Please read it and then answer the questions that follow on each of the competencies which you have been asked to complete.Try to be as specific as possible. REMEMBER TO CLICK ON "SUBMIT" at the BOTTOM of the page before moving onto the next set of competencies.

REMEMBER TO FILL IN YOUR NAME BEFORE YOU START

CIQ: Enter your name and surname here:

CHANGE MANAGEMENT: Introduces change to ensure that section, organization stays at the forefront of developments. Obtains people’s acceptance of and commitment to change. Understands and can apply change management principles. Rate yourself on this competency using the drop down box below and then answer the questions that follow.

Below Average
Can Improve
Average
Above Average
Excellent

Change Management: Think of your career and provide a practical example/s which support/s your rating and which illustrates your change management skills (Type in your answer in the box below)

Tell us about some changes that you were able to introduce and cement at work.

What were some of the obstacles/resistances to change, and how did you deal with them?

Tell us about a prevailing practise or belief that you challenged at work in order to bring about process improvement/s.

How did you involve others and deal with people in the change management process?